MercazoneEverVibeLLC: Your Order’s Journey to You
At MercazoneEverVibeLLC, we’re just as excited as you are to get your new outdoor chair delivered right to your doorstep! We understand that waiting for a delivery can be tough, so we’ve made our shipping process as smooth and transparent as possible. The best part? Shipping is always FREE! That’s right, you get premium outdoor comfort delivered without any extra cost. Let’s walk through everything you need to know about our shipping process.
1. Shipping Overview: Enjoy FREE Shipping on Every Order!
Yes, you read that right! We offer FREE shipping on all orders, no matter the size. We believe everyone deserves to experience the MercazoneEverVibe difference without worrying about extra shipping fees. So go ahead, pick out your perfect chair and let us handle the rest!
2. Processing Time: Getting Your Order Ready
Once you place your order, our team springs into action! We need a little time to carefully prepare your chair for its journey. This process typically takes 1-2 business days. During this time, we:
- Carefully inspect your chair to ensure it meets our high quality standards.
- Securely package your chair to protect it during transit.
- Prepare all necessary shipping labels and documentation.
We know you’re eager to receive your order, so we promise to work as quickly as possible without compromising on quality. We will send you an email when your order has shipped!
3. Shipping Methods and Timeframes: Fast & Reliable Delivery
We partner with trusted carriers to ensure your order arrives safely and on time. You can expect your order to arrive within 4-6 business days after it has been processed. This timeframe includes transit time.
Please note that shipping times are estimates and may vary depending on factors such as weather conditions and carrier delays. However, we’ll do everything we can to keep you informed of any potential delays.
4. Shipping Costs: Always FREE!
As mentioned earlier, we offer FREE shipping on all orders within the USA. No minimum purchase required! Enjoy!
5. Shipping Restrictions: Currently Shipping Within the USA Only
At this time, we only ship to addresses within the United States. We are working hard to expand our shipping options in the future, so please check back for updates. We apologize for any inconvenience this may cause.
6. Order Tracking Information: Keep an Eye on Your Delivery!
Once your order has shipped, we’ll send you a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery on the carrier’s website. You’ll be able to see where your chair is every step of the way!
If you don’t receive your tracking number within 2 business days of placing your order, please contact us at +1 (859) 745-3032 .
7. Delivery Issues and Solutions: We’re Here to Help!
We understand that sometimes things don’t go as planned. If you experience any issues with your delivery, such as:
- A damaged package
- A missing delivery
- An incorrect item
Please contact us immediately at +1 (859) 745-3032. Our customer service team is available Monday through Friday, from 9 AM to 5PM EST, and we’ll do everything we can to resolve the issue quickly and efficiently. We are committed to making it right.
We may ask for photos of the damage to help us process your claim with the carrier. Please keep all original packaging materials in case they are needed for inspection.
8. Holiday and Weekend Shipping: Planning Your Purchase
Please note that our processing and shipping times may be slightly longer during holidays and peak seasons. We appreciate your patience during these times. We will always communicate any potential delays proactively.
Orders placed on weekends or holidays will be processed on the next business day.
9. Special Handling Instructions: Let Us Know Your Needs
If you have any special delivery instructions, such as specific delivery times or gate codes, please let us know when placing your order in the “Order Notes” section at checkout. While we can’t guarantee that the carrier will be able to accommodate all requests, we’ll do our best to pass them along.
For larger items, the carrier may contact you to schedule a delivery appointment.
10. Contact Information for Shipping Questions: We’re Just a Call Away!
If you have any questions or concerns about our shipping policy or your order, please don’t hesitate to contact us:
- Address: 513 E Maxwell St. Lexington, KY 40502 United States
- Phone: +1 (859) 745-3032
- Service Hours: 9 AM – 5 PM EST, Monday – Friday