MercazoneEverVibeLLC Privacy Policy: Your Comfort, Our Priority 

Welcome to MercazoneEverVibeLLC! We’re thrilled you’re considering us for your outdoor relaxation needs. Founded in 2025, we’re dedicated to providing you with premium outdoor chairs that blend comfort, style, and durability. We value your privacy and want you to feel confident that your information is safe with us. This Privacy Policy explains how we collect, use, and protect your data. We promise to be transparent and treat your information with the utmost care. After all, we want you to relax in your new chair, not worry about your data!

About Us

Company: mercazoneevervibeLLC
Address: 513 E Maxwell St. Lexington, KY 40502 United States
Phone: +1 (859) 745-3032
Email: support@mercazoneevervibe.store
Service Hours: 9 AM – 5PM EST, Monday – Friday

1. Information Collection: What We Gather

We collect information to provide you with the best possible shopping experience, from browsing our site to enjoying your new chair! Here’s what we collect:

  • Personal Information: This includes your name, email address, shipping address, billing address, phone number, and any other information you provide when creating an account, placing an order, subscribing to our newsletter, or contacting customer service.
  • Payment Information: When you make a purchase, we collect payment information, such as your credit card details or PayPal information. This information is securely processed by our trusted payment processors (more on that later!). We *do not* store your full credit card number on our servers.
  • Browsing Behavior: We collect data on how you interact with our website, including the pages you visit, the products you view, the searches you conduct, and the time you spend on our site. This helps us understand what you love and improve your shopping experience.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity. This includes your IP address, browser type, operating system, and referring website. Check out our detailed Cookies Policy below for more information.
  • Customer Service Communications: We keep records of your communications with our customer service team, including emails, chat logs, and phone calls. This helps us provide better support and resolve any issues you may have.

2. Use of Information: How We Use Your Data

We use your information to make your experience with MercazoneEverVibeLLC as smooth and enjoyable as possible. Here’s how:

  • Order Fulfillment: To process your orders, ship your chairs, and provide order updates. We want to get that comfy chair to you ASAP!
  • Customer Service: To respond to your inquiries, resolve issues, and provide support. We’re here to help!
  • Personalization: To personalize your shopping experience, recommend products you might like, and tailor our marketing communications to your interests.
  • Marketing Communications: With your consent, to send you newsletters, promotional emails, and special offers. We promise not to spam you! You can unsubscribe at any time.
  • Website Improvement: To analyze website usage, identify areas for improvement, and optimize our website for a better user experience.
  • Fraud Prevention: To detect and prevent fraudulent transactions. We want to keep your information safe and secure.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Information Sharing: Who We Share Your Data With

We only share your information with trusted third parties who help us provide you with the best possible service. We never sell your data!

  • Payment Processors: We use secure payment processors like Stripe and PayPal to process your payments. They handle your payment information securely and comply with PCI DSS standards.
  • Marketing Service Providers: We use marketing service providers like Mailchimp to send you email newsletters and promotional offers (only with your consent!).
  • Analytics Providers: We use analytics providers like Google Analytics to analyze website usage and improve our website.
  • Customer Service Platform: We use a customer service platform to manage and respond to your inquiries.
  • Legal Requirements: We may disclose your information if required by law or legal process.

4. Data Security: Keeping Your Information Safe

We take data security seriously. We implement a variety of security measures to protect your information from unauthorized access, use, or disclosure. We use industry-standard encryption technology (SSL/TLS) to protect your payment information and other sensitive data during transmission. We also have physical, electronic, and procedural safeguards in place to protect your information stored on our servers. While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain order information for 7 years for accounting and legal purposes. We will delete your account information upon your request, but may retain some information for legal compliance.

5. User Rights: Your Control Over Your Data

  • Access: You have the right to access the personal information we hold about you.
  • Rectification: You have the right to correct any inaccurate or incomplete information we hold about you.
  • Erasure: You have the right to request that we delete your personal information.
  • Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  • Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

6. Cookies Policy: Delicious Data (But Not the Kind You Eat!)

We use cookies to improve your browsing experience and personalize your interactions with our website. Cookies are small text files that are stored on your device when you visit a website.

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable you to browse the website, use its features, and access secure areas.
  • Performance Cookies: These cookies collect information about how you use the website, such as which pages you visit and how long you spend on each page. This information helps us improve the website’s performance and user experience.
  • Advertising Cookies: These cookies are used to deliver targeted advertisements to you based on your browsing activity. They may also be used to track the effectiveness of our advertising campaigns. We use advertising cookies through services like Google Ads and Facebook Pixel.
  • Analytics Cookies: These cookies, provided by Google Analytics, help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this information to improve our website and tailor it to our users’ needs.

You can control cookies through your browser settings. You can block or delete cookies, or you can set your browser to alert you when cookies are being sent. However, please note that blocking or deleting cookies may affect your browsing experience and some features of the website may not function properly.

7. Third-party Services: Partners in Comfort

We use third-party services to provide you with the best possible experience. These services have their own privacy policies, which we encourage you to review.

  • Stripe & PayPal: Payment processing. Please see their respective privacy policies for details on how they handle your payment information.
  • FedEx & UPS: Shipping and delivery.
  • Mailchimp: Email marketing.
  • Google Analytics: Website analytics.
  • Google Ads: Online advertising.
  • Facebook Pixel: Online advertising and analytics.

8. International Transfers: Comfort Around the World

Your information may be transferred to and processed in countries outside of your country of residence. These countries may have different data protection laws than your country. We will take steps to ensure that your information is protected in accordance with this Privacy Policy and applicable laws.

9. Updates to Policy: Keeping You Informed

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on our website and update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Information: We’re Here to Help!

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

We’re committed to protecting your privacy and providing you with the best possible experience. Thanks for choosing MercazoneEverVibeLLC! We hope you enjoy relaxing in your new chair.